Terms & Conditions of Sale
PLEASE READ CAREFULLY
Please call us for a written copy of our Terms and Conditions,
PRICE INCREASES. Due to the volatility and un-predictibilty of the global economy, prices are subject to change without notification, we reserve the right to charge the going rate on the day of transaction, with this in mind, please call us for up-todate prices before deciding to purchase.
Frequently Asked Questions.
How do I contact Somercourt?
We can be contacted by email at [email protected] or by Telephone 01823 668428 Fax 01823 668420
Our normal office hours are 9.00am to 5.00pm Monday to Friday.
Established for 20 years, we are specialist office furniture suppliers and installers renowned for the quality of products and services that we supply. We are happy to provide references from many of our satisified clients. Our friendly and efficient staff are fully trained and most have held senior positions in the office furniture industry, their experience spans over 30 combined years and their training is second to none. You can feel confident that the advice you are given and the products you are sold are of the highest quality and the best value for money available in the market place.
Somercourt is based just off Junction 26 of the M5 ( see contact us for site map) where we have a purpose built offices and warehousing facility.
Do prices include VAT?
All prices advertised on our website exclude VAT at 20%
General Terms of Sale. Somercourt Limited
A copy of our full Terms & Conditions is available by continuing to scroll down this document.
All prices advertised on our website exclude VAT at 20%. If buying online vat will be added at the check out process.
Placing your Order with Somercourt
Somercourt Limited can be contacted by telephone, e mail or fax.
You can place your order by completing an online enquiry form , by calling us and placing your order with one of our product advisors or fax us your requirements .
You may also buy certain products via our online buying facility. Please note that all products are not available to buy online . Please also note that different terms and conditions apply to end user “Consumer Customers” ie (individuals buying for their own personal use ) and Business Customers.
Please contact us before placing an order. Unless otherwise agreed in writing by this company, we take payment with your order by cheque , BACs or debit/credit card. Your instructions and orders can be emailed to us at [email protected] or faxed with a written confirmation. Your order will be acknowledged in writing. Please check carefully as this forms the basis of your order with Somercourt Limited .
We accept payment by cheque, debit or credit card. Please make cheques payable to "Somercourt Limited ". We normally process your order on receipt of the cheque. We currently accept qualified and verifiable debit and credit cards with the exception of AMEX. All credit/debit card details can be submitted to us over the telephone and by e mail via the website. It is our policy to obtain security validation of your credit or debit card details before accepting the order. Payment will be taken in full at the time of the order. A receipt for your transaction will be sent to you at the address you have provided.
Desking & Storage Delivery
Please check with us before placing your order. Only where clearly stated are our products delivered and installed free of charge, others may be subject to a "tailboard " delivery charge, which will be notified to you at the time of your enquiry.
We are happy to install your products at the appropriate charges, If this service is required (and subject to the quantity of products) we would request that you complete a pre-installation questionnaire that assists our installation team and yourself to understand the full details of the installation, and ensures a smooth and efficient completion of your purchase.
Office Seating Delivery
Wherever possible our seating products will be delivered complete and ready for immediate use. In some instances, and to protect against damage, we may despatch your order in a boxed flat pack form for self assembly. The degree of assembly required depends on the model purchased. The assembly is usually simple and requires no special skills or tools.
Please add £10 to your order value ( applies to specific products, please check when placing your order )
Delivery Lead Times
We quote lead times for delivery when customers place their orders. We always act with our best endeavours to deliver on time, but in the event of those delivery dates altering from the date quoted when you purchased the products, we cannot be held responsible for delays caused by our suppliers, as they are beyond our control. We will make every effort to resolve any delays as quickly as possible.
Desk & Storage Items Installation
Unless otherwise stated we will charge for the professional installation of your Office furniture. Costs are kept to a minimum but are priced on a case by case basis.
Space Planning and Design
We are happy to provide space plans produced with the latest 3D Architect space planning program in support of our proposals. A full design and specification service is also available. (This service may be chargeable)
If you receive products that have been damaged during delivery or contain a manufacturer's defect. Please contact us immediately on 01823 668428 or e-mail us at [email protected] and we will arrange at our discretion to repair or replace any defective component as quickly as possible. If necessary we will replace the entire faulty product at no cost to you. If upon inspection it is discovered that the fault or defect is as a result of misuse by the customer . We reserve the right to charge for any repair or replacement including replacement parts,redelivery and labour costs.
You have the statutory right to return any products within 4 working days of delivery in the event that they are found to be faulty not as specified or unfit for purpose . To do so you must notify us by letter or e-mail within those 4 working days to obtain a full refund or replacement. Products must be returned in their original packaging in undamaged, unused condition. You are responsible for the cost of returning the goods (unless otherwise agreed )
Products manufactured specifically for your needs cannot be returned unless they are faulty or damaged, in which case we will ensure the repair or replacement in accordance with our damaged goods policy. This policy applies to bespoke furniture items eg Reception Counters ,Chair Fabrics and Height Adjustable Desks. We will do everything possible to minimise errors including a final specification and order acknowledgement to which you must agree in writing before the order is placed.
If you decided to cancel your made to order product for any reason , it is unlikely that we would be able to sell it to another customer at the full selling price. Somercourt Limited will therefore charge a cancellation fee of 50% of the order price , this applies to all made to order products when the order is cancelled after 24 hours of placing the order. This does not affect your statutory rights.
Please note. Seating Fabrics Colours and Wood Finishes can be distorted or misrepresented by individual computer screens and are provided for illustration purposes only in support of the products portrayed. It is possible that images can be altered by screen resolutions and other factors. We would always recommend that if in any doubt that a fabric or wood sample is requested before placing your order.
We expect our customers to be delighted and satisfied by the products they purchase from us. In the unlikely event that a customer is not happy with the products, or the customer care service received from us, then we expect them to contact us immediately and we will resolve the issue as speedily as possible.
In the unlikely event that you have any problems with the products you have purchased from us we will resolve the issue under the terms of the product guarantee as quickly as possible. We only offer furniture that is considered to be of guaranteed quality, from manufacturers who have a well-established reputation in the office furniture industry.
Every effort is made to ensure that the information provided on this site is accurate and does not contravene any patents or copyrights. Such product descriptions whilst given as a guide in good faith are subject to alteration by Somercourt Limited without notice. In the rare event that we provide misleading or erroneous data on product specification or price, we will endeavour to satisfy any complaints by offering either an alternative product of similar quality or a product of higher value and quality for the same price. We reserve the right to withdraw products without notification and without substitution. We reserve the right to change or correct any errors in price or specification without prior notification.
Except in respect of death or personal injury caused by negligence on the part of Somercourt Limited . Somercourt Limited shall not be liable to the buyer for any consequential loss or damage (whether loss of profit or otherwise ) costs or expenses or their claims for consequential loss whatsoever which arise out of or in connection with the supply of the goods or products or their use or resale.
Our reputation means that we only supply products based on quality and value for money, sourced from quality assured reputable manufacturers. All the products are supported by a manufacturer's guarantee which is normally five years (unless stated otherwise) from date of delivery.
Somercourt Ltd provides a Manufacturers Guarantee with all products that it supplies and cannot be held liable in the event that the Manufacturer of the product sold, is no longer trading and thereby unable to support the product guarantee offered by Somercourt in support of a purchase in good faith.
Product Continuity Guarantee
Somercourt Limited offers no product continuity of design and manufacture guarantee. Should you purchase a product from Somercourt Limited and at a future date wish to buy the same product and it is no longer available . Somercourt will not be liable to exchange or accept the return of the original goods.
Chelston Business Park
Telephone: 01823 668428
Fax: 01823 668420
E-mail: [email protected]
Company Registration No 2825886
Vat Registration No 634386330
FULL TERMS AND CONDITIONS OF SALE FOR ONLINE PURCHASES
THE FOLLOWING TERMS AND CONDITIONS OF USE AGREEMENT (hereafter "Terms") governs your use of our web site (hereafter "web site"). It is vitally important that you read the Terms carefully, as your use of the web site will automatically constitute your agreement to be legally bound by the terms and conditions set out herein. These Terms also govern your use or purchase of the products/services provided through or in connection with the web site (hereafter "services"). Each time you use our services, you acknowledge that you have read these Terms and agree to be legally bound by them. If you do not agree to be bound by these Terms, you may not use the web site(s) or the services provided by Company through its web site(s).
This website is owned by Somercourt Office Furniture, a trading name of Somercourt Limited (hereafter “Company”) , a company registered in England and Wales (company number 2825006), whose registered office is at 7A Castle Rd, Chelston Business Park, Wellington, Somerset, 237, TA21 9JQ. Our VAT registration number is 634386330.
The following words used in these Terms shall have the following meanings:
- “Personal Information” shall mean all data and/or information provided by and about User, including e-mail address (es), name, address, credit card, or other payment information, etc.;
- "Company web site" shall mean all web sites on which Company provides products and/or services.
- "Company User" shall mean all Users of the Company web site(s) and services.
- "Company Products and Services" shall mean all products and/or services provided directly by Company;
- “3rd–Parties” include all advertisers, partners and affiliate vendors that are included on, or linked to, the Company web site(s).
ORDERING GOODS AND SERVICES FROM US
Individuals: These terms of sale apply to all goods and services supplied by Somercourt Limited via http://www.somercourt.co.uk. The website is governed by the following terms and conditions; they do not affect your statutory rights.
Business to Business Site Visitors: You are registered with us as a business customer and these are the Terms and Conditions of sale that apply to transactions between you and us. By purchasing any products (the "Product(s)") or services (the “Services”) and by using this Website you acknowledge that you have read and you agree to be bound by and comply with these Terms and Conditions.
Description and price of goods and services
We have taken care to describe and show items and services as accurately as possible. Despite this, slight variations in items specification and services may occur. We provide you with product and service information on www.somercourt.co.uk. If there is anything which you do not understand, or if you wish to obtain further information, please contact our customer services team on 01823 668428.
Product images are for illustrative purposes only and designed to assist in the process of understanding the general appearance of our products. Although we have made every effort to display shapes and colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the products. Your products may vary slightly from those images.
We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable). We reserve the right to alter all product and service pricing without notice.
All prices exclude VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this website.
Placing an order
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products and services you have ordered.
The contract is subject to your right of cancellation (see below).
Any order placed by you for goods and services advertised on our website is an offer by you to purchase the goods and services selected in your order. No contract exists between you and us for the provision of services and sale of any goods until we have received your order and accepted it (which we may do at our discretion). Our acceptance of an order takes place when we activate a service or despatch the order or send you confirmation by email even if your payment has been processed immediately.
We may refuse at our discretion to accept an order:
(a) where we cannot obtain authorisation for your payment;
(b) if there has been a pricing or product description error; or
(c) if you do not meet any eligibility criteria set out in our terms and conditions.
(d) where goods ordered by you are not available;
(e) if we do not deliver to your area;
(f) services or information ordered by you are not available;
Where we do not accept your order but have processed your payment, we will re-credit your account with any amount deducted by us from your debit or credit card as soon as possible, but in any event within 30 days of your order. We will not be obliged to pay any additional amount as compensation for disappointment.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase services and goods from our site. The importation or exportation of certain goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. The use of our website may be prohibited by certain national laws. We make no representation and accept no liability in respect of the use of the services you purchase.
Payment can be made by any of the options advertised on our website. Payment shall be due before delivery, or commencement of service, unless we have agreed and setup a trade account. If payment fails your order will be cancelled. There will be no delivery until clear funds have been received.
Payment online: Our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data. Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock next to the payment details in the relevant area of the website.
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. During security checks we may ask for additional information or documentation to help support the data you supplied.
Please be aware that if you are using Paypal as your payment method we reserve the right to not ship to unconfirmed addresses.
Consumer right of return and refund
This clause only applies if you are a consumer.as defined
If you are a consumer, you have a legal right to cancel a contract during the period set out below. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a product, you can notify us of your decision to cancel the contract and receive a refund. Advice about your legal right to cancel the contract is available from your local Citizens' Advice Bureau or Trading Standards office.
However, this cancellation right does not apply in the case of:
- Any made-to-measure or custom-made products or products made to your specification clearly personalised or specifically ordered and manufactured to your instructions.
Your legal right to cancel a contract starts from the date of the dispatch confirmation. If the products have already been delivered to you, you have a period of 7 (seven) working days in which you may cancel, starting from the day after the day you receive the products. Working days means that Saturdays, Sundays or public holidays are not included in this period.
To cancel a contract, please contact us in writing to tell us by sending an e-mail to [email protected] or by sending a letter to 7A Castle Rd, Chelston Business Park, Wellington, Somerset, TA21 9JQ or please contact our customer services telephone line or e-mail us at [email protected] to tell us. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us. [If you call us to notify us of your cancellation, then your cancellation is effective from the date you telephone us.]
You will receive a full refund of the price you paid for the products and any applicable delivery charges you paid for. We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation .
We refund you on the credit card or debit card used by you to pay.
If the products were delivered to you:
- you must return the products to us as soon as reasonably practicable;
- you will be responsible for the cost of returning the products to us[ or, where relevant, the cost of us collecting the products from you. We charge for collection .
- you have a legal obligation to keep the products in your possession and to take reasonable care of the products while they are in your possession. Should the product be returned in an unsaleable condition then an appropriate reduction will be charged to your refund.
Details of your legal right to cancel and an explanation of how to exercise it are provided in the dispatch confirmation.
We will deliver goods ordered by you as soon as possible to the address you give us for delivery, but in any event within 30 working days of your order. However we reserve the right not to make deliveries outside the United Kingdom unless our ordering form provides that facility.
Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing, at our contact address, of the problem within 24 hours of the delivery of the goods in question.
If you do not receive goods ordered by you within 30 working days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 31 working days from the date on which you ordered the goods.
Consumers: If you refuse the delivery of your order for reasons under the Distance Selling regulations or you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations, Somercourt Limited will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. By exercising your right to cancel you are required to return the goods to Somercourt Limited. If you fail to return the goods to Somercourt Limited we reserve the right to deduct any costs incurred by retrieving the goods from you.
Business Purchases: If you fail to take delivery of the Products and without prejudice to any other rights and remedies available to us, we may:
(a) store the Products until actual delivery and charge you the reasonable costs (including, without limitation, insurance) of storage;
(b)sell the Products at the best readily obtainable price and either:– (i) where you have not already paid for the Products, account to you (after deducting all reasonable storage and selling expenses) for any excess over the price you agreed to pay for the Products or charge you for any shortfall below the price you agreed to pay for the Products; OR (ii) where you have already paid for the Products, account to you (after deducting all reasonable storage and selling expenses) for any proceeds received.
(c) Make a charge of 25% of the original sale value plus vat to cover the administration costs of restocking the product
Goods dispatched to other countries outside of the EU may be liable to Import Duty, Tax or VAT. When ordering from us you are agree to pay any such Duties which may be imposed by your country's government.
If you refuse to pay any Import Duty / Tax / VAT imposed and thereby prevent delivery of your order you will remain liable for the purchase price of the product/s and any Import Duty / Tax / VAT or penalty imposed by your government.
Title for Consumers
Title in any products ordered from us does not pass to you, the purchaser until we have received and processed a valid payment, and that payment has been made into our own bank account and your order has been shipped.
Title for Business Orders
The Products are at your risk from the time of delivery. Ownership of the Products shall not pass to you until we have received in full (in cash or cleared funds) all sums due to us in respect of: the Products; and all other sums which are or which become due to us from you on any account. We shall be entitled to recover payment for the Products even though ownership of any of the Products has not passed from us.
Until ownership of the Products has passed to you, you must:
(a) store the Products (at no cost to us) separately from all your other products and products of any third party in such a way that they remain readily identifiable as our property; and
(b) not destroy, deface or obscure any identifying mark or packaging on or relating to the Products; maintain the Products in satisfactory condition and keep them insured on our behalf for their full price against all risks
Your right to possession of the Products shall terminate immediately if:
(a) you have a bankruptcy order made against you or make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency or we have reason to believe that any of the above are likely to occur; or
(b) you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you or you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or you cease to trade; or
(c) you encumber or in any way change any of the Products.
You grant to us, our agents and employees an irrevocable licence at any time to enter any premises where the Products are or may be stored in order to inspect them, or, where your right of possession has terminated, to recover them.
If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order. Please note: It is your responsibility to notify us of any changes to your card details i.e. you no longer have that account. Refunds can take up to 30 days to process.
Faulty or Damaged Product
Please note that any products returned to us which you claim to be defective will be checked and verified by our technicians. Any returned products that are not found to be defective will be returned to you and we shall charge you for the returned transport costs via your original payment method or hold the product until full payment has been received by us for the return transport costs.
If you notify a problem to us under this condition, our only obligation will be, at your option:
(a) to make good any shortage or non-delivery;
(b) to replace or repair any goods that are damaged or defective; or
(c) to refund to you the amount paid by you for the goods in question in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as above.
Product Warranties & Guarantees
We guarantee our products for a minimum of 1 year from the date of purchase. All guarantees are parts only ( no labour or carriage cost guarantee ) and require the goods to be returned to our registered address for inspection and evaluation. We will in good faith wherever possible attempt to repair the product but if this is not possible and the fault has occurred within the products guarantee period. We will replace the faulty product or product components at no cost to yourself.
Limitation of Liability
The Company will not be liable to you for any loss or damage in circumstances where:
(a) There is no breach of a legal duty owed to you by the supplier or by its employees or agents;
(b) Such loss or damage is not a reasonably foreseeable result of any such breach;
(c) Any increase in loss or damage resulting from breach by you of any term of this contract.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
LINKS TO AND FROM OTHER WEBSITES
Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.
LICENCE AND COPYRIGHT
The Company web site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound and the entire content of the web site is copyrighted as a collective work under UK and International copyright laws. The Company owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law or these Terms, no copying, redistribution, retransmission, publication or commercial or non-commercial exploitation of downloaded material will be permitted without the express written permission of Company and the copyright owner. Elements of the web site are protected by trade dress, trademark, unfair competition and other laws and may not be copied or imitated in whole or in part, by any means, including but not limited to, the use of framing or mirrors.
You are permitted to print and download extracts from this website for your own private use on the following basis:
(a) no documents or related graphics on this website are modified in any way;
(b) no graphics on this website are used separately from accompanying text; and
(c)any of our copyright and trade mark notices and this permission notice appear in all copies.
In accordance with UK and International law, any notifications of claimed copyright infringement should be sent to us immediately. Such notification can be sent by email, to [email protected] or by letter to: Somercourt Office Furniture, 7A Castle Rd, Chelston Business Park, Wellington, Somerset, 237, TA21 9JQ.
To register with http://www.somercourt.co.uk you must be at least 18 years of age.
Each registration is for a single user only, whether or not acting on behalf of a company or other organisation. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
User must complete the registration process by providing Company with current, complete and accurate information as prompted by the applicable registration form. User also will choose a password and a User name.
Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
User is entirely responsible for maintaining the confidentiality of any password and account information. Furthermore, User is entirely responsible for any and all activities that occur under its account. User agrees to notify Company immediately of any unauthorized use of their account or any other breach of security. Company will not be liable for any loss that may incur as a result of someone else using User’s password or account, either with or without their knowledge. However, User could be held liable for losses incurred by Company or another party due to someone else using their account or password
We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
We may deny access to any User, at any time, and for any reason. In addition, Company may, at any time, transfer rights and obligations under these Terms to any current or future Company subsidiary or business unit, or any companies or divisions or any entity that acquires Company or any of its assets.
While the Company uses reasonable efforts to include accurate and up-to-date information, the Company specifically disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed in any and all Company web sites, either now operating or created in the future. The Company disclaims any responsibility or liability for the deletion, failure to store, mis-delivery, or untimely delivery of any information or material. The Company disclaims any responsibility or liability for any harm resulting from downloading or accessing any information or material on the Internet through the Company web site.
The Company does not make any warranties or representations regarding any data, service and/or information provided or made available by any user on any of the Company web sites or on any external web sites linked to them. In particular, the Company does not warrant or represent that said data, service and/or information is true or accurate, or that it fulfils or serves any particular purpose.
Without limiting the foregoing, under no circumstances shall the Company be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of 3rd-parties, or loss of or fluctuations in heat, light, or air conditioning.
COMPANY WEB SITES AND ALL MATERIALS, INFORMATION, PRODUCTS AND SERVICES INCLUDED IN THE COMPANY WEB SITES, ARE PROVIDED "AS IS," WITH NO WARRANTIES EXPRESSED OR IMPLIED. THE COMPANY EXPRESSLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. THE COMPANY DISCLAIMS ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE COMPANY WEB SITES. COMPANY DISCLAIMS, ANY WARRANTIES FOR ANY INFORMATION OR ADVICE OBTAINED THROUGH THE COMPANY WEB SITES. THE COMPANY DISCLAIMS ANY WARRANTIES FOR SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED ON THE COMPANY WEB SITES OR RECEIVED THROUGH ANY LINKS PROVIDED BY THE COMPANY WEB SITES AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH ANY LINKS OR ANY USER CONTRIBUTIONS PROVIDED TO THE COMPANY WEB SITES.
THE USER UNDERSTANDS AND AGREES THAT THEY DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE COMPANY WEB SITES AT THEIR OWN DISCRETION AND RISK AND THAT THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO THEIR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY IN ALL CASES. THE USER MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
THE COMPANY AND ITS WEB SITES ARE NOT RESPONSIBLE OR LIABLE FOR CONTENT POSTED BY USERS, 3rd -PARTIES, ACTIONS OF ANY 3rd-PARTY OR FOR ANY DAMAGE TO, OR VIRUS THAT MAY INFECT, A USER’S COMPUTER EQUIPMENT OR OTHER PROPERTY.
The Company may modify, suspend, discontinue or restrict the use of any portion of the Company web site, including the availability of any portion of the content at any time, without notice or liability.
User acknowledge and agree that it is virtually impossible to achieve continuous, uninterrupted availability of the Company or any other, web site. While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
Our liability (and that of our officers, directors, employees, shareholders or agents) of any kind (including our own negligence) with respect to our website or service for any one event or series of related events is limited to the total fees which you have paid to us in the 12 months before the event(s) complained of.
In no event (including our own negligence) will we be liable for any:
(a) economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);
(b) loss of goodwill or reputation;
(c) special, indirect or consequential losses; or
(d) damage to or loss of data
(even if we have been advised of the possibility of such losses).
Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
You agree to indemnify, defend and hold harmless the Company, its web site(s) and each of its respective advertisers, partners, suppliers, licensors, officers, directors, shareholders, employees, representatives, contractors, agents and sub-licensees, from any and all claims (including but not limited to claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages (including attorneys' fees and court costs) arising from or relating to any allegation regarding:
1. Your use of the Company web site(s);
2. The Company's use of any your content or information, as long as such use is not inconsistent with these Terms;
3. Information or material provided through your IP address, even if not posted by you or
4. Any violation of these Terms by you.
GOVERNING LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts where the claim is brought by you. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country.
We do not warrant that materials, services or information for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
If any provision of these Terms is, for any reason, invalid and/or unenforceable, as determined in an appropriate Court of proper jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. You agree to replace an invalid and/or unenforceable provision with a valid and/or enforceable provision that most closely approximates the intent and economic effect of the invalid and/or unenforceable provision and shall be interpreted most favourably, when possible, to the benefit of the Company.
Section Titles : The section titles used in these Terms are purely for convenience and carry with them no legal or contractual effect.
Incident Reporting : Any complaints regarding violations of these Terms by a User should be directed to customer services at [email protected] Where possible, include details that would assist the Company in investigating and resolving the complaint (i.e. expanded headers and a copy of the offending transmission).
Complaints Procedure : We are very proud of our high standards of customer service however, in the event that we fail in meeting these standards, please do not hesitate to contact us at 7A Castle Rd, Chelston Business Park, Wellington, Somerset, 237, TA21 9JQ.
You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
No person other than the parties to these terms and conditions are intended to benefit from them pursuant to the Contracts (Rights of Third Parties) Act 1999.
These Terms represent the entire understanding between the user and the Company and supersedes any prior statements or representations. THE USER AGREES TO THE TERMS OF THIS ONLINE AGREEMENT, by using the web site, it’s services, sign up, posting, downloading and uploading content, and understands that it is entering into a binding and legal agreement with Company.
You agree to file any claim regarding any aspect of this web site or these Terms within six (6) months of the time in which the events giving rise to such alleged claim began, or you agree to waive such claim. You also agree that no claim subject to these Terms may be brought as a class action or in any other jurisdiction than English courts.
These Terms and Conditions were last updated, and became effective, on 21/01/2014.
Contact Information :
Our contact details are as follow
Somercourt Office Furniture
7A Castle Rd
Chelston Business Park
General email: [email protected]
Telephone number: 01823 668428
Company Reg No 2825886
Vat Reg No 634386330
This Website is owned by Somercourt Office Furniture, a trading name of Somercourt Limited (hereafter “Company”) , a company registered in England and Wales.
By using, registering or placing an order on this website at http://www.somercourt.co.uk, you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing web site and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.
This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the web site.
For the purposes of the Data protection Act 1998, the Data Controller is Somercourt Limited of 7A Castle Rd, Wellington, Somerset, 237, TA21 9JQ, ([email protected]).
What personally identifiable information does the Company collect and how is it used?
When you visit, register or order products or services on www.somercourt.co.uk you may be asked to provide certain information about yourself including your name, email address, home or business address and other information. The Company will not collect personally identifiable information from users while they use the web site, unless they voluntarily provide it to us or authorise us to collect such information. Users may provide other information about themselves, in addition to the mandatory personal information (hereafter “Voluntary Information").
The Company may use or disclose personally identifiable information to:
1. Operate and manage the Company web site;
2. Enable you to participate in interactive features of our service, when you choose to do so;
3. Provide products/services that have been requested by you;
4. Respond to other inquires or requests by you.
5. Provide you with information about specials, sales or new products or services that the Company will introduce in the future.
6. It’s partners and/or vendors in order to fulfil orders from you.
In order to provide the best services, the Company may disclose your name on certain pages at www.somercourt.co.uk. We may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will never sell user information to any 3rd-party not affiliated with the Company, without consent, except in connection with the sale or merger of the Company or the division responsible for such services provided.
The Company may also use such Voluntary Information for marketing its products and services to you unless you have ‘opted out’ of receiving such marketing information from us. User may ‘opt out’ by contacting customer service at [email protected]
The Company may, from time to time, send notices about special offers, promotions or contests. If you sign up to participate in any of these, we will collect your email address. If you are chosen for a promotion or as a winner in a contest, you give the Company permission to use your name, image and other information about you, for marketing purposes.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
What non-personally identifiable information does the company collect and how is it used?
The Company collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.
The Company may use and disclose non-personally identifiable information for any number of reasons, including but not limited to, working with business partners and improving our web site and services
Disclosure of your information
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at [email protected]
You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
The following is a summary of the types of cookies that are being used on this site, along with information on how you can block them.
Cookie File Names
Active on this site
Essential Site Cookies
Site cookies are essential to the operation of this website. They are usually set when you first visit the site and deleted when you close your browser. If blocked, this site will not operate correctly
CMS (Content Management System)
Cookies are set by our CMS/Blog system when you first visit this site. These cookies are not used by Somercourt Office Furniture. These cookies are usually deleted when a user closes their browser
These cookies are used to collect information about how visitors use our site. The information is used to compile reports that let us improve the site. The information is collected in any anonymous form, including the number of visits to this site, how you arrived at the site, and which pages you visted.
You can opt-out of these cookies by following this link: http://tools.google.com/dlpage/gaoptout
You can visit http://www.youronlinechoices.com/uk/your-ad-choices for more information on how the information is used, and how you can block them.
Site Cookie Acceptance
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Is my information private with company merchants and advertisers?
The only Voluntary Information that may be shared between Company and one of our partner web sites is that which pertains to information used in the furtherance of tracking an order and providing you with correct information regarding same.
Order information, including order numbers and amounts, may be available to the Company, affiliate merchants and 3rd-party affiliate program management companies, for accurate tracking purposes. The Company will not release this information to other parties unless you request it.
The Company provides banner and other advertising on its web site, from Google and other third parties, that may place and read cookies on your browser, or use web beacons to collect information in the course of advertisements being served. If you are concerned about your privacy regarding these advertisements, please refer to Google’s (or other third party) privacy policies.
What about data security?
We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.
The Company requires that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that the Company will not be liable for any losses or damages.
The Company limits access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.
May I see the information the Company collects about me?
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at [email protected] We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you, but we may at our discretion waive this charge.
Can I Opt-out?
The Company gives users the option to remove personally identifiable information from our list of active users.
You may also choose to opt-out of certain communications from the Company, such as our Newsletter.
If you want to unsubscribe or opt-out of communications from us, send an email to Customer Service at [email protected] We will respond within 48 hours.
The Company is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.
Where is the web site located?
The Company web site is maintained in the United Kingdom. If you are located outside of the U.K., by using the web site, you authorise the import of you information and its use, as specified in this Policy.
What is the minimum age to use this website
Use of http://www.somercourt.co.uk and products/services are intended for persons who are eighteen (18) years or older, or business entities.
If proof comes to the attention of the Company that an individual user is under the age of eighteen (18) years, and is accessing our services and/or products without the consent, approval or authorisation of their parents or legal guardian, the Company will immediately terminate such account.
The Company reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by Company.
The Company will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Company web site assumes that they have read and accepted this Policy, as it may be amended from time to time.
Where can I access this policy?
The Company never uses or installs spy ware on user computers, nor do we use spy ware to retrieve information from user computers.
The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to [email protected]